77bro Privacy Policy

1. Information We Collect

When you register or use the 77bro platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, and government-issued identification details required for age and identity verification (21+ only).
• Contact information: email address, phone number, and residential address, including city (Dhaka, Chittagong, Sylhet, or other Bangladeshi cities).
• Financial information: deposit and withdrawal transaction records involving payment methods such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard. We do not store full card numbers or bKash PINs.
• Technical information: IP address, browser type, device identifiers, operating system, and gameplay activity logs used to maintain platform integrity and prevent fraud.

2. How We Use Your Information

77bro uses the personal data collected solely for legitimate operational purposes. These purposes include, but are not limited to:

• Account creation and identity verification, ensuring that all registered users meet the 21+ age requirement.
• Processing deposits and withdrawals through bKash, Nagad, Rocket, and other supported payment channels securely and efficiently.
• Delivering personalized promotions, match alerts for BPL and T20 World Cup events, and relevant bonus offers tailored to your betting activity.
• Maintaining platform security, preventing fraudulent activity, and complying with applicable anti-money laundering (AML) obligations.
• Responding to customer support inquiries, resolving disputes, and improving the overall user experience on the 77bro platform.

3. Sharing of Information

77bro does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share limited data in the following circumstances only:

• With trusted payment processors (bKash, Nagad, Rocket, Upay, and card networks) strictly for the purpose of completing financial transactions on your behalf.
• With licensed game technology providers (e.g., Pragmatic Play, Evolution Gaming, Spribe) to the extent necessary to deliver game services and maintain RNG integrity.
• When legally required to do so by applicable law, court order, or regulatory authority — in which case we will notify you to the extent permitted by law.

4. Cookies and Tracking Technologies

77bro uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site performance. Cookies are small text files stored on your device when you visit our platform. They help us understand how users navigate our site, which games are most popular, and how our promotions are performing.

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of the 77bro platform. Session cookies are essential for platform operation and cannot be disabled without impairing your ability to log in and access your account.

5. Data Retention

77bro retains your personal data for as long as your account remains active or as necessary to fulfill the purposes outlined in this Privacy Policy. Following account closure, we may retain certain records for a minimum period as required by applicable financial regulations and anti-fraud obligations. Transaction histories involving bKash, Nagad, or card payments are retained in compliance with financial record-keeping requirements. When personal data is no longer required, it is securely deleted or anonymized in accordance with our internal data governance standards.

6. Your Rights

As a user of the 77bro platform, you hold important rights regarding your personal data. You may exercise any of the following rights by contacting our support team:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete personal data.
• Right to erasure: request deletion of your personal data, subject to applicable legal and regulatory retention obligations.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7. Security Measures

77bro implements robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. Our platform employs SSL encryption for all data transmissions, secure server infrastructure with restricted access controls, and regular security audits to identify and address vulnerabilities.

While we maintain the highest reasonable security standards, no digital platform can guarantee absolute security. In the unlikely event of a data breach that materially affects your rights, 77bro will notify affected users promptly and take all reasonable steps to contain and remediate the incident.

8. Third-Party Links

The 77bro platform does not contain links to external third-party websites. All content and navigation remain within the 77bro ecosystem. This Privacy Policy applies solely to data collected and processed through the 77bro platform and does not extend to any payment provider apps (such as bKash or Nagad), which maintain their own independent privacy policies governing their respective services.

9. Changes to This Policy

77bro reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the 77bro platform following the posting of changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact the 77bro data protection team. We aim to respond to all privacy-related inquiries within 5 business days.

Email: [email protected]